Contact Us

Our team will get back to you within 1–2 business days.

We're here to help!

Questions, concerns...? We want to help. Send us a message below.

Please note: due to high demand from our amazing customers, we’re currently increasing factory capacity — so orders may take up to 7 business days to arrive.

Thank you so much for your understanding and support — it truly means the world to us!

FAQs

Have a quick question?
Check our FAQs below for a quick answer

Email us

support@radiastop.com

Frequently asked questions

Have questions? We’re here to help

How long does shipping take?

We typically process orders within 24–48 hours. Standard shipping takes 4–7 business days depending on your location. You’ll receive a tracking link as soon as your order ships.

What is your return policy?

We offer a 90-day money-back guarantee. If you're not satisfied with your SafeProtect order, you can return it within 90 days of delivery for a full refund.

How do I request a return or refund?

Just reach out to our support team at support@radiastop.com - We’ll provide step-by-step instructions and make the process simple.

What if my item arrives damaged or defective?

We’ve got you covered. Contact our support team with a photo of the issue, and we’ll send a replacement free of charge.

Can I change or cancel my order?

If your order hasn’t shipped yet, we may be able to modify or cancel it. Please contact us as soon as possible after placing your order.